What Have We Done And What Were The Results?

Leaders At All Levels, a leadership development firm led by Marcia Zidle, works with managers and leadership teams to keep the main things the main thing when carrying out the mission, mandate or business strategy of their organizations. The main things for success are the right people, the right priorities and the right performance.

Examples

1.  A community blood center, now dealing with a more competitive environment, needed to respond quickly to the potential threats and opportunities. A strategic planning retreat  for its executive team resulted in a three year plan, consensus on key priorities and more effective communication focused on work demands and not “turf” issues.

2.  Because of the sudden resignation of the head of a performing arts organization, the board chair assumed leadership during the four month search process.  Executive coaching helped the interim president with board relations during the transition; personal productivity and project management; performance evaluation and termination of a support staff.

3.  The CEO of an economic development agency had coordination breakdowns and unresolved conflict with his executive team.  A Leadership Matters! presentation led to a team building retreat that refocused everyone on  the  mission and priorities; clarified responsibilities and decision authority and dealt with “personality” issues resulting in less tension between the CEO and his team.

4.  A fast-growing religious organization, wanting to avoid the potential "we" (the founding families) vs. “them” (newer members) attitude sponsored a young leadership retreat looking at the congregation’s history, present programs, and future plans.  The focus was on developing community, communication and commitment.

5.  Two departments of a major metropolitan hospital and trauma center needing to quickly deal with low employee morale before it affected patient care.  Focus groups surfaced issues with leadership practices, the recognition program, inter-departmental communication and workflow. Follow-up Leadership Coaching with department heads led to increased employee satisfaction and reduction of turnover.

6.  A social service agency, realizing that it needed to slow down the merry-go-round to ensure they had adequate funding, staff and programs to meet the growing needs of its client base.  The outcome of a Your Organization’s Future retreat was a three year strategic plan, a decision to partner with other agencies for supplemental services and a change in fund raising methodology.

7.  A federal agency, promoting the growth of local minority owned businesses requested a Leadership Matters! presentation at its regional conference.  “Always Serve Extra Hot Fudge” delivered the key principles on how to turn employees into service champions and sharpen their staff’s teamwork, problem solving and customer care skills.

8.  A social service agency, providing short-term emergency services to residents of four cities within a large metroplex, wanted to create greater value for all their customers – their direct-service clients, individual donors, various funding sources - as well as to better align their services with their customers’ needs and expectations. 

Contact us to explore how Leaders at All Levels can work with you and your organization to be a Force for the Future!

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"Now that we understand what we're good at and where we're good at it, it makes it easier to say no the things that don't make sense for us. We became focused and began to direct all our time, energy and attention toward a clear purpose."
        --- President, Community Blood Center