Make Waves: Don't Settle for Ripples! Subscribe to Marcia Zidle's e-newsletter with tips and tools on leading better, faster, smarter.
 
 
 
WABC - The Worldwide Association of Business Coaches - Click here to open their site in a new window

 

 

What Really Works Handbooks - Details

   

55 Surefire Ways to Become a Super not Blooper Leader
 

  Leadership is not just for those at the top but for everyone who manages projects, teams or work groups. You don't have to be brilliant to be a super leader. Rather, you need to realize that it's your people's effort that will propel you to the next level of success. Learn to:
  • Hunt elephants not stomp ants to deliver results not quick fixes.
  • Speak EMPOWERESE to turn your people into service champions.
  • Lessen resistance to change that often happens when an organization transforms into a customer-driven culture.

Start Building Your Leadership Muscle NOW!

 


   

57 Surefire Ways to Hire Right Every Time and Avoid Costly Mistakes
 

  Hiring the wrong person for the job is like asking a rabbit to swim or a fish to run. It's much wiser to hire rabbits that run well and fish that swim well. Good hires, the right people for the right jobs, will start being productive immediately. Learn to:
  • Make the interview count by avoiding these 7 mistakes.
  • Develop accurate job descriptions by using the BE formula.
  • Use a simple rating system to evaluate and match the right person to the right position.

Start Building Your Staffing Muscle NOW!

 


   

59 Surefire Ways to Prevent Glitches, Mix-ups, Slip-Ups and Delays
 

  By managing performance right to begin with, you will stop fighting fires --- missed deadlines or customer complaints or botched orders --- and start doing what you're paid to do...leading others to make the right things happen when they're suppose to happen. Learn to:
  • Prepare and conduct fair, constructive performance reviews.
  • Use the "5D" Coaching Formula for improving performance.
  • Rid yourself of the disease delegationitis --- a preference for doing, rather than leading.

Start Building Your Performing Muscle NOW!

 


   

61 Surefire Ways to Make Their Day and Your Bottom Line
 

  A paycheck is what helps people get to sleep at night, not what gets them going in the morning. There is no silver bullet to boost morale. Rather let people know they matter and then your bottom line, whether profit or mission driven, will matter. Learn to:
  • Motivate with praise and recognition, not money.
  • Power up your people with quick and easy morale boosters.
  • Put into action 5 strategies for an effective, low cost recognition and reward program.

Start Building Your Motivating Muscle NOW!

 


Order the series NOW!

The total cost is $36.00. Includes shipping and handling charges within the United States.

You will get the four handbooks plus additional tools that will turn your front-line supervisors, managers and team leaders into service and people champions.

Friendly Pricing for Volume Orders

Order the series for each of your front line supervisors, managers or team leaders. Each set includes the four handbooks plus additional tools.

On volume orders you not only save money but also you will bring the best practices on people management and service excellence into your business or organization.

1 sets $36

5 sets ---
10% discount
$162

10 sets ---
15% discount
$306

20 sets ---
20% discount
$576

25 sets ---
25% discount
$675


More than 25 sets
 
Contact us  

Order now!